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Shipping Information

Find out about processing and shipping times and available shipping methods.

How long will it take for my order to ship?

Most orders will leave our warehouse within 2-3 business days, excluding weekends. Certain items may take a bit longer. If your order is delayed, we'll contact you via email. Please note: The upgraded shipping choices apply to the time in transit.  W

What shipping methods are available?

UPS SurePost, UPS Ground, UPS 3-Day Select

How long will it take to receive my order?

Our shipping location is in Northern Virginia. UPS Ground and UPS SurePost generally deliver to the DC Metro area in 1-2 days. Orders outside of this area will vary depending on your distance from our shipping facility and the shipping method you cho

How long does it take to ship custom/special orders?

Don't see what you want? We can occasionally place custom or special orders directly with the manufacturer on your behalf.* It can take anywhere from 2-6 weeks for these orders to come in to our warehouse, but as soon as we have received them, we wil

What happens if tracking says delivered, but I didn't receive it?

There are times that tracking shows delivered, but it doesn't get dropped off until the next day or so, especially if your shipping method is UPS SurePost. If you still haven't received the item in 3 business days, please let us know so we can look i

Do you offer international shipping?

We're sorry, but we don't offer international shipping at this time, and we do not accept orders from customers using freight forwarding companies. We are able to ship to APO/DPO addresses.