How long does it take to ship custom/special orders?Updated a year ago
Don't see what you want? We can occasionally place custom or special orders directly with the manufacturer on your behalf.* It can take anywhere from 2-6 weeks for these orders to come in to our warehouse, but as soon as we have received them, we will get them shipped out to you, or we will send them to the store where you placed the order for you to pick up. The choice is yours!
Please note: The online department cannot place custom/special orders, but any of the salespeople at our store locations will be happy to answer questions about or place orders for custom/special orders.
*We are not able to do this with every manufacturer or on every item. It is subject to their terms and the availability of the shoes.